App issues
Contact us if something is not working as expected, entries are not syncing, or you hit a bug during check-in or review.
Helpful details: iPhone model, iOS version, app version, and screenshots.
Official Blooml Support
Need a hand with Blooml?
Reach out for app help, bug reports, subscription questions, or privacy and data requests. This page is the fastest way to find the right next step.
Best response time: within 3 to 5 business days.
What we can help with
Most support conversations fall into one of these buckets, which keeps the page useful without overcomplicating it.
Subscriptions
For plan access, renewals, or restoring purchases, email support and include the Apple ID email tied to the subscription if relevant.
Note: Subscription changes and cancellations are managed by Apple.
Privacy and data
Use the same support inbox for questions about personal data, account removal, or deletion requests.
Best practice: send requests from the email associated with your account.
A few details speed everything up
For bug reports
A short message is fine, but the details below usually help us reproduce issues much faster.
- What happened and what you expected instead
- When the issue happened
- Your device model and iOS version
- Screenshots if something looked wrong on screen
For billing or access
Apple manages subscriptions, but we can still help identify what is going on and point you in the right direction.
- Whether the problem is a renewal, trial, or restore purchase issue
- The email or Apple ID associated with the purchase
- Whether you already tried restoring purchases in the app
- Any App Store receipt or screenshot that clarifies the problem
Quick answers
How do I cancel or manage a subscription?
Subscriptions are managed through Apple. Open your iPhone subscription settings to cancel, change, or review the active plan tied to your Apple account.
How do I report a bug?
Email support@blooml.app with a short description, the steps that led to the issue, and any screenshots or device details you can share.
How do I request data deletion?
You can delete your account directly in the app from Settings. If you prefer, you can also email support@blooml.app from the email associated with your Blooml account and ask for account or data deletion.
What is the normal response time?
Most messages are answered within 3 to 5 business days. If your note is about a bug or billing issue, including more detail upfront usually shortens the back and forth.
Still need help?
Email the Blooml team and we will take it from there. If your issue is urgent, include a clear subject line like "Blooml billing issue" or "Blooml sync bug".
Contact support